Important Parts Info

When looking for TotalPond® replacement parts, it's important to locate the model number and date code of the product.

Please note: only products with a power cord have a date code.

You will be able to locate this information on a white sticker on the product itself. Here are a few examples of the sticker:

Examples of the white product sticker with important information.

If you need help locating this information, please contact us to speak to one of our Customer Service representatives.